Terms of Service

1.1 These Website Terms and Conditions (“Website Terms”) govern access to and use of the website operated by Knit Group (Pty) Ltd, a company registered in the Republic of South Africa (“Knit”, “we”, “us” or “our”).

1.2 By accessing, browsing or using this website, you confirm that you have read, understood and agree to be bound by these Website Terms. If you do not agree, you must not use this website.

1.3 Nothing on this website constitutes an offer to provide services except where expressly agreed in writing.

1.4 These Website Terms apply solely to use of the website and do not govern use of Knit’s software platform or services, which are governed separately by contractual agreements, including a Common Terms Agreement and applicable Service Schedules.

2.1 Access to or use of Knit’s software platform or services is subject to a separate written agreement between Knit and a customer, including a Common Terms Agreement and any applicable Service Schedules.

2.2 If these Website Terms are inconsistent with a signed agreement governing the provision of services by Knit, the signed agreement will prevail.

2.3 Nothing on this website constitutes legal, financial, regulatory or other professional advice.

2.4 Information on this website should not be relied upon as a substitute for independent professional advice.

2.5 Knit makes no representations or warranties regarding outcomes, performance, suitability or compliance based solely on information on the website.

3.1 Knit provides a technology platform designed to assist schools with school-fee administration, payment enablement, collections workflows and related financial operations.

3.2 The website is provided for general informational purposes and enables potential customers or partners to learn about Knit and make enquiries.

3.3 Knit does not guarantee that the website will be uninterrupted, error-free or available at all times.

3.4 Access may be temporarily suspended or restricted without notice for maintenance, updates or other operational reasons.

4.1 Information made available on this website does not constitute legal, financial, regulatory or other professional advice.

4.2 You should not rely on website information as a substitute for independent professional advice.

4.3 Knit makes no representations or warranties regarding outcomes, performance, suitability or compliance based solely on information contained on the website.

5.1 Knit is not:

• a bank;
• a deposit-taking institution;
• a credit provider; or
• a debt collection agency.

5.2 No payments, credit assessments, collections activity or debt-recovery services are conducted through this website itself.

5.3 Payment processing, credit assessment or collections activity is performed only through Knit’s platform and applicable third-party providers, subject to separate agreements.

6.1 All intellectual-property rights in the website, including its content, text, graphics, logos, trademarks, software and design elements, are owned by or licensed to Knit.

6.2 You may view and use the website for lawful personal or business informational purposes only.

6.3 Without Knit’s prior written consent, you may not:

• copy, reproduce, distribute or modify website content;
• reverse engineer any software or code; or
• use the website or its content for competitive analysis or to develop competing products.

7.1 You agree not to use the website in a way that:

• is unlawful, fraudulent or misleading;
• infringes the rights of a third party;
• interferes with the operation or security of the website; or
• introduces malicious code or harmful content.

7.2 Knit reserves the right to restrict or terminate access where misuse is detected.

8.1 Knit processes personal information in accordance with applicable South African data-protection law, including the Protection of Personal Information Act 4 of 2013.

8.2 Information submitted through contact forms or enquiries will be processed for responding to enquiries, business development and related purposes.

8.3 More information about how Knit processes personal information is provided in the Privacy Policy, which forms part of these Website Terms.

9.1 The website may contain links to third-party websites.

9.2 Knit does not control, endorse or assume responsibility for third-party content, products or services.

9.3 Accessing third-party websites is at your own risk.

10.1 Knit may modify, suspend or discontinue any aspect of the website at any time without notice.

10.2 Knit does not warrant that the website will be uninterrupted, error-free or available at all times.

11.1 Nothing in these Website Terms limits liability that cannot lawfully be excluded.

12.1 You agree to indemnify and hold Knit harmless against claims, losses or damages arising from your unlawful use of the website or breach of these Website Terms.

13.1 These Website Terms are governed by and construed in accordance with the laws of South Africa.

13.2 Disputes arising out of or in connection with these Website Terms will be resolved through arbitration in accordance with the rules of the Arbitration Foundation of Southern Africa.